Shipping Policy
Welcome to UFF by Isha
At UFF by Isha, we believe your shopping experience should feel as effortless and delightful as the jewellery you choose. Below is everything you need to know about our shipping process and delivery timelines.
Shipping & Delivery
Domestic Shipping (India)
We offer FREE shipping across India on all prepaid and COD orders.
Each order is packed with utmost care and attention. Once your parcel leaves our warehouse, it is handled by our trusted courier partners to ensure safe delivery.
Dispatch Time
Orders are dispatched within 2–4 business days. Delivery usually takes up to 7 working days, depending on your location.
During high-demand periods such as festive seasons or sale events, dispatch timelines may extend by an additional 3–5 business days.
Order Tracking
Once your order is packed and handed over to the courier partner, you will receive:
- A tracking link via email
- Courier details and tracking number through SMS
You can use the tracking link to monitor your shipment until it reaches your doorstep.
Receiving Your Order
When your parcel arrives, please follow these steps:
- Inspect the package carefully before accepting delivery
- If the package appears damaged or tampered with, do not accept it
- Record a clear, time-stamped unboxing video
- Take a few clear photos of the package and product
Please share these details along with your order number at [email protected], and our support team will assist you promptly.